Application Management Services (AMS)
Once launched, technology systems require maintenance, bug fixes, configuration changes, upgrades and—most importantly— user training and support to maximize your ROI. Whether we worked on your system implementation or not, we can ease the strain on your IT and HR help desks.
Support Options
Ad-Hoc Support
Best for organizations who need occasional enhancements, user training or troubleshooting.
Monthly Retainer
Best for organizations who need on-going support. Our monthly retainers guarantee available resources for quick resolutions.
What We Do
- On-demand expert assistance
- Ongoing maintenance or ad-hoc support
- System enhancements and upgrades
- Troubleshooting “help desk” services
- User training
How It Works
Step
01
Contact your dedicated consultant via chat, email or phone
Step
02
Consultant addresss the issue (small fixes) or initiates a work order (larger projects)
Step
03
Continue with your work
Step
01
Contact your dedicated consultant via chat, email or phone
Step
02
Consultant addresses the issue (small fixes) or initiates a work order (larger projects)
Step
03
Continue with your work
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